Money! Food! Shelter! And Love! The four cornerstones of life. Hotels plug into this formula when they provide food and shelter to guests in exchange for money from guests. But what about love? When “love is in the air” life seems so wonderful. When “wonderful” happens to guests, “wonderful” also happens to the hotel’s bottom line. How do hotels get ‘love in the air ‘and why should it matter?
Remember lyrics like “I’m in the mood for love”. When guests are “in the mood” they are relating to a fe...
Enter your email below to access this content:
Already a subscriber? Please login
