It’s the small things that matter. Big things come in small packages… it’s the little things that count. This is especially true in the hospitality industry. The littlest efforts can make the biggest impressions. They show a degree of caring in the most simple and mundane of gestures and that everyday life moments matter… even when away from home or office. I call it “Pineapple Service” based on the pineapple serving as a symbol of a warm welcome and hospitality tracing all the way back to the d...
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