MEDIA
COVERAGE, PROFILES AND FEATURES
ON HOSPITALITY EXCELLENCE
Roberta Nedry featured on USATODAY.com - Hard times send hotel industry into 'survival mode'
Les Clefs d'Or Gather in Lisbon for
International Congress
How Much to Tip at Hotels, and When: A Primer for Guests - USATODAY.com
Florida
Trend, Travel and Tourism Section
Sun Sentinel, Business Section
National
Hotel Executive Magazine,
The publication for Hotel
Owners, Operators, Senior Executives and General Managers:
"Service
Excellence: The Bottom Line of Leadership"
National
Hotel Executive Magazine,
The publication for Hotel Owners, Operators, Senior Executives and General
Managers:
"Creating Service Athletes: The Golden Rewards of Cross-Training"
National Hotel Executive Magazine,
The publication for Hotel Owners, Operators, Senior Executives and General Managers:
"The Training Train: Key points in providing exceptional service training experience for hotel employees "
Concierge Congress Press Release
HCareers.com: Grooming for Promotion
USA Today: Concierges go the Extra Mile
Major Award Bestowed Upon Roberta Nedry, Hospitality Excellence, Inc.
Professional Porter Program Sails into Port Everglades in Time for Cruise Season
Imperial Hotel Management College: A Concierge Career
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